Serving all of Washington State and soon adding Arizona
Serving all of Washington State and soon adding Arizona
At The Palliative Care Continuum, we prioritize compassionate care tailored to each patient's needs. Our dedicated team is committed to providing comfort and support during challenging times.
The Palliative Care Continuum, PLLC hopes to improve access to palliative Medicine for the rural residents of Washington State and those unable to travel.
Mission
Our mission is to improve the quality of life of those with serious or life-limiting illnesses and reduce suffering. We strive to collaborate with the patient, the patient’s primary care provider, and other specialty providers to assist patients in pursuing the goals that matter most and support those who care for them.
The experienced Nurse Practitioner is board-certified in family practice, palliative care, and hospice. The Palliative Care Continuum is committed to providing the best possible care to our patients. We work collaboratively to ensure that each patient receives the individualized attention they need.
Palliative care teams offer services to manage physical symptoms, provide emotional support, offer spiritual support, coordinate care, facilitate advance care planning, support families, provide education, advocate for their needs, and access resources.
Please reach us at admin@thepalliativecarecontinuum.com if you cannot find an answer to your question.
Symptom Management; Advance Care Planning; Complex Decision Making; Patient Advocacy; Patient and Family Education; Caregiver Support; Care Coordination
To make an appointment, please call (206) 714-3944.
To keep care simple and personalized, we are an out-of-network provider and do not bill insurance directly. However, we offer transparent pricing and can provide documentation to help you request reimbursement from your insurance company. Palliative care services are also eligible for HSA and FSA payment.
2 hours
60 minutes
20 minutes
Cal for an appointment 206-714-3944
Palliative Care Initial Visit
Introduction and Establishing Rapport:
The palliative care team introduces themselves and explains the purpose of the visit, aiming to build a trusting relationship with the patient and their family.
Comprehensive Assessment:
This involves evaluating the patient's:
Physical Condition: Reviewing current symptoms, medications, and overall health status.
Psychological Well-being: Assessing for anxiety, depression, and other emotional distress.
Social Support: Understanding the patient's social network and available support systems.
Spiritual Needs: Exploring the patient's beliefs and values related to their illness and end-of-life care.
Symptom Management:
Addressing and developing strategies to manage pain and other distressing symptoms.
Functional Status and Safety Assessment:
Evaluating the patient's ability to perform daily activities and identifying any safety concerns.
Goal Setting and Advance Care Planning:
Discuss the patient's goals for care, values, and preferences, and helping them create advance directives or other legal documents to guide future care decisions.
Care Planning:
Developing a personalized care plan that addresses the patient's identified needs and goals, including potential referrals to other specialists or services.
Planning for Next Steps:
Determining the frequency of future visits based on the patient's needs and individualized care plan. Providing clear instructions on how to handle urgent problems.
Collaboration with Other Healthcare Professionals:
The palliative care team collaborates with the patient's primary care physician, specialists, and other healthcare providers to ensure coordinated and comprehensive care.
Palliative Care Follow up visits
Ongoing Assessment and Symptom Management:
Evaluating and managing physical, psychological, social, and spiritual symptoms. Assessing the effectiveness and side effects of medications and making necessary adjustments. Ongoing updates to the care plan to reflect changes in symptoms, treatment, and goals.
Ongoing Information Sharing and Communication:
Communicating Updates and Prognosis, conveying information about the illness progression and treatment options. Providing support, answering questions, and addressing concerns for the family and caregivers. Scheduling and conducting family meetings to discuss treatment decisions, care goals, and address family dynamics.
Ongoing Emotional and Psychosocial Support:
Providing a safe space for patients and families to express fears, worries, and emotions. Offering guidance and strategies to manage distress, anxiety, or sadness. Identifying and addressing the needs of the primary caregiver, including providing respite services if necessary.
Ongoing Advance Care Planning and Goals of Care Discussions:
Reviewing documenting advance directives and living wills. Engaging in shared decision-making to align medical treatment with the patient's values and priorities, whether focusing on aggressive treatment or quality of life.
Ongoing Practical Support and Coordination:
Assisting patients and families in understanding and accessing healthcare services. Connecting patients and families with support groups and community resources. Continued collaboration with other healthcare providers to ensure coordinated and integrated care.
Ongoing Planning for Next Steps:
Determining the frequency of future visits based on the patient's needs and individualized care plan. Provide clear instructions on how to handle urgent problems.
What is telehealth prompt care?
When you can't see your primary care provider for urgent medical care for minor illnesses and injuries, The Palliative Care Continuum, PLLC, offers telehealth prompt care visits. These visits are completed via a HIPAA-compliant audio-video platform and provide consultation, diagnosis, and treatment, including prescriptions, as appropriate, all from the comfort of your home for adults aged 18 and older.
Please note:
You must physically be in the state of Washington during the telehealth visit. If you're not in Washington state, please visit an urgent care or another healthcare facility near you.
Telehealth prompt care providers can treat a variety of minor illnesses and injuries through a synchronous audio-video platform, including:
At the beginning of your telehealth visit, the provider will determine whether your health concern is appropriate for telehealth care. If your situation is quickly determined inappropriate for telehealth care, you will not be charged for the visit. However, a virtual visit that does not result in a diagnosis or prescription is not considered a cause for a refund.
A virtual urgent care visit cannot be used for the following services:
What to expect during your prompt care visit
Once your telehealth visit starts, your provider will ask you a series of questions to help understand the nature of your health concern and the best treatment options for you. Telehealth visits usually last approximately 20 minutes.
After your visit, a post-visit summary will be available in your patient portal.
Billing and Insurance
We are a cash-based telehealth prompt care. A detailed receipt called a superbill will be provided so that you may file a claim with your insurance company for reimbursement. Reimbursement is not guaranteed. Telehealth prompt care is eligible for FSA and HSA.
Effective Date: May 1, 2025
Your Information. Your Rights. Our Responsibilities.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Your Rights
You have the right to:
• Get a copy of your medical record
• Correct your medical record
• Request confidential communication
• Ask us to limit the information we share
• Get a list of those with whom we’ve shared your information
• Get a copy of this privacy notice
• Choose someone to act for you
• File a complaint if you believe your privacy rights have been violated
Your Choices
You can tell us your choices about what we share. In these cases, you have the right and choice to tell us to:
• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory
• Contact you for fundraising efforts
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest.
Our Uses and Disclosures
We typically use or share your health information in the following ways:
• Treat you: We can use your health information and share it with other professionals who are treating you.
• Run our organization: We can use and share your health information to run our practice, improve your care, and contact you when necessary.
• Bill for your services: We can use and share your health information to bill and get payment from health plans or other entities.
The Palliative Care Continuum, LLC
PO Box 1244 Kingston, Washington 98346 ~ 260.714.3944
thepalliativecarecontinuum.com
admin@thepalliatvecarecontinuum.com
We may also use or share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We must meet many conditions in the law before we can share your information for these purposes. These include:
• Public health and safety issues
• Research
• Responding to organ and tissue donation requests
• Working with a medical examiner or funeral director
• Addressing workers’ compensation, law enforcement, and other government requests
• Responding to lawsuits and legal actions
Our Responsibilities
• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time.
For More Information or to Report a Problem
If you have questions or want more information, contact:
The Palliative Care Continuum
Phone: 206-714-3944
Email: admin@thepalliativecarecontinuum.com
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Changes to the Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, and on our website.
The patient has the right to...
~Exercise their rights.
~Voice grievances.
~Be protected from discrimination or reprisal for exercising their rights.
~receive safe, appropriate, and timely care.
~Pain management and symptom control.
~Participate in developing their care plan and have their preferences and goals considered.
~Choose or refuse treatments, and their decisions should be respected.
~Have a confidential clinical record/HIPAA.
~Be treated with respect, dignity, and confidentiality.
~Understand their condition, treatment options, and potential outcomes.
~ Receive information about the hospice benefit.
~ Receive information about the scope and limitations of hospice services
The Patient has the responsibility to ...
~Provide complete and accurate information about your medical history and communication needs to those involved in your care.
~Take part in decisions about your treatment care plan.
~Ask questions about unfamiliar practices and procedures.
~Inform the provider of any changes in your health.
~Follow the treatment plan of care.
~Be considerate and respectful of the Palliative Care Continuum staff and policies. In rare instances where patients jeopardize our safe environment and can’t respect our employees, discharge may occur.
~Meet any financial obligation agreed to with The Palliative Care continuum, PLLC.
How to file a complaint
~If you have a concern or complaint about care, treatment, or services, we want to hear from you!
~We encourage you to talk about your concern with our staff as soon as that concern arises.
~Those with concerns or complaints have the opportunity to discuss them without coercion, discrimination, reprisal, or unreasonable interruption in service.
~We will always attempt to resolve reported problems quickly.
~If your concern is not resolved, contact the Washington State Department of Health at
https://doh.wa.gov/licenses-permits-and-certificates/file-complaint-about-provider-or-facility
Open today | 09:00 am – 05:00 pm |
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